The product can be returned subject to the return policy.

Return of good quality goods

Goods of proper quality related to electrical parts are not accepted for return.

The deadline for accepting a return is 14 days from the date of ordering the goods on the website, by phone or in the office. After 14 days, an application for the return of a quality product will not be accepted.

Return conditions:

Return the goods of good quality

to the store (or exchange it for another similar one) if the following conditions for the return of goods are met, in accordance with Article 9 of the Law of Ukraine "On Protection of Consumer Rights":

  1. It is not in the list of those goods that are not subject to exchange and return;
  2. It was not used, and was preserved in the form in which it was acquired;
  3. Less than 14 days have passed since the purchase of the goods;

Additional requirements for packaging quality:

  • the safety of the original packaging, equipment and presentation of the product, the absence of traces of oils, grease, fuel, traces of installation;

  • shipping costs are paid by the sender;

  • The goods must be delivered to the carrier's warehouse in Kovel no later than 14 days (including delivery time).

In case of non-compliance with these requirements, the supplier reserves the right not to accept the return.

If the client has ceased to need the purchased product, and the reason for the return is solely his initiative, then in this case the amount is credited to him with deduction of the costs incurred by the supplier.

If the reason for the return is a mistake made by us (regrading, manager's mistake, program error), and the client can prove it, in this case, the full amount is credited for the return.